Research and Information Consultation Toolkit
Consultation involves:
- Listening to our customers
- Using feedback from consultation work to improve services and to shape our policies and service delivery
- Informing respondents how we have used their feedback
This toolkit is a step-by-step guide for Clackmannanshire Council staff who are thinking about carrying out consultation work.
The topics listed below are linked to pages with further information on the subject with the aim of providing a toolkit that can be used as a best practice guide to assist with consultation work.
Guidelines
- What to consider before starting consultation work
- Consultation methods
- Sampling
- Survey questions design
Contact information
For further information about this page please contact:
Research and Information Manager, Research & Information
Lime Tree House, Castle Street, Alloa, FK10 1EX
Tel: 01259 452365 / 450000
Email: research@clacks.gov.uk
Or use the on-line contact form.
Updated: Sep 5 2008 13:39 | Top © Copyright 2000-2008 Clackmannanshire Council. All rights reserved.