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You are here:
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/ Internet Survey
Internet Survey
1.
How did you find out about Clackmannanshire Council’s website?
Select
A previous visit
Leaflets or other literature
Friends/family told me
I work for the council
Link from another website
Link from www.direct.gov.uk
Search engine results e.g. Google
Unsure
Via Twitter
Other - Please specify
If other please detail:
2.
In the last year, approximately how many times have you visited this website?
Select
Daily
Several times in month
Monthly
Every few months
Very rarely
First time visitor
3.
What was your main purpose for coming to the website today?
Select
Find information
General browsing
Job vacancies
Make an application
Make a payment
Report a problem
Request a service
Other - please say
If other please detail:
4.
What was the main service area that you were interested in today?
Select
Business
Children & Families
Community & Living
Council & Democracy
Culture & Leisure
Education & Learning
Environment
Housing
Law & Regulation
Planning & Building Standards
Social Care & Health
Transport & Roads
Visiting & Tourism
Chief Executive's
Corporate Development
Development & Environmental
Services to People
Not interested in service
5.
What features would you like to see added, improved or expanded on the website?
Select
Chief Executive\’s blog
Council Messageboard
General content
General site design
Library functionality
Location functionality (Mapping)
Making an application
Making payments
Personalisation
Reporting a problem
Other - please say
If other please detail:
6.
How would you rate your satisfaction with the following features of this website?
6a.
General look & feel
Select
1 - Poor
2
3
4
5 - Excellent
6b.
Ease of getting around the site
Select
1 - Poor
2
3
4
5 - Excellent
6c.
Ease of finding specific information
Select
1 - Poor
2
3
4
5 - Excellent
6d.
Usefulness of the site search
Select
1 - Poor
2
3
4
5 - Excellent
6e.
Value of the information
Select
1 - Poor
2
3
4
5 - Excellent
7.
How likely are you to return to this website in the future?
Select
1 - Very Unlikely
2
3
4
5 - Very Likely
>
8.
Overall, how satisfied are you with your visit to this site today?
Select
1 - Very Dissatisfied
2
3
4
5 - Very Satisfied
>
9.
Please add any additional comments that you may have.