Environmental Health Performance Information
July 2009
| Indicator | Number | Target | Achieved |
|---|---|---|---|
| Requests For Environmental Health Services | 371 | 95% | 99% |
| Planned Food Hygiene Inspections | 23 | 95% | 100% |
April 2009 - July 2009
| Indicator | Number | Target | Achieved |
|---|---|---|---|
| Requests For Environmental Health Services | 1,311 | 95% | 98% |
| Planned Food Hygiene Inspections | 73 | 95% | 99% |
Planned Health and Safety Inspections of Businesses 2009-2010
| Quarter | Number | Target | Achieved |
|---|---|---|---|
| April to June | 12 | 95% | 100% |
| July to September | 47 | 95% | -% |
| October to December | 47 | 95% | -% |
| January to March | 42 | 95% | -% |
Customer Satisfaction
The percentage of customers rating the quality of service as Excellent or Good.
| Year | Target | Animal Welfare | Food Safety | Pest Control | SHE Team |
|---|---|---|---|---|---|
| 2007-2008 | 90% | 86% | 89% | 86% | 88% |
| 2008-2009 | 90% | 97% | 84% | 90% | 81% |
| 2009-2010 | 90% | 93% | 90% | 89% | 88% |
| 2010-2011 | 90% | 94% | 94% | 95% | 93% |
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Contact information
For further information about this page please contact:
Environmental Health
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 0500 545 540 / 01259 450000
Email: ehealth@clacks.gov.uk
Or use the on-line contact form
