Housing Support Team
If you are homeless and living in temporary accommodation or have your own tenancy and are at risk of becoming homeless, a referral can be made to the Housing Support Team. A referral can also be made to the team if you are having difficulty maintaining and/or setting up your tenancy.
Referrals can be made to the team by your Homeless case officer, housing officer, registered social landlord, social worker or other professional. You can also make a self referral to the team.
The service is voluntary and the Housing Support Team will only accept a referral on your behalf if you have agreed that it can be made.
What sort of support will I be offered?
Support can be offered on a range of issues, specifically to help you manage your tenancy such as:
- Getting power supplies switched on and payment schemes set up
- Applying for Housing Benefit and supplying appropriate proof of your claim
- Working towards reducing rent arrears
- Accessing furniture
- Budgeting and managing debts
- Applying for the right benefits and grants
- Getting on with your neighbours
- Managing your front door
- Deal with official letters and fill in forms
- Establishing links in the local community
- Get in touch with other agencies who can help
How long will I receive support for?
The support you receive will last for a 3 month period initially.
After that, your support will be reviewed and an agreement will be reached on whether your support will be extended for a further period of time or if your case will be closed. This process will then be repeated on a regular basis until your case is closed.
We realise that everybody has individual needs which means that the support you are offered and the length of time that you receive that support, will be agreed with you, your Housing Support Officer and the Housing Support Co-ordinator.
For more information on housing in Clackmannanshire contact your local housing team.
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Contact information
For further information about this page please contact:
Housing Support Co-ordinator, Housing
Lime Tree House, Castle Street, Alloa, FK10 1EX
Tel: 01259 450000 Fax: 01259 452400
Email: housingsupportteam@clacks.gov.uk
Or use the on-line contact form
