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Licensing - Comments and Complaints

Clackmannanshire Council grants and renews Civic and Miscellaneous Licences including Street Traders, Second Hand Dealers, Late Hours Catering and Taxi and Private drivers and vehicles.

We are also responsible for the inspection of licensed taxis and private hire vehicles.

It is our aim to:

  • enforce the conditions attached to the various licences
  • maintain a high standard of vehicle inspection
  • use positive comments to promote good practice
  • carry out investigations into complaints raised against licence holders
  • consider reports on valid complaints at our Regulatory Sub Committee meetings and if necessary suspend a licence, or impose, or vary the conditions of that licence.
If you have a positive comment or complaint about the operation of any of our licences, be it taxi or private hire vehicles or drivers, street traders or any other licence holders we would like to know.

We will pass the complimentary comments on to the licence holders and will investigate any complaints and take appropriate action.

You can contact the Licensing Administrator via the online form or using the details below:

Chief Executive's Services
Greenfield House, Tullibody Road, Alloa, FK10 2AD
Tel: 01259 452093 Fax: 01259 452230
Email: chiefexecutiveservice@clacks.gov.uk



Contact Form






Contact information

For further information about this page please contact:

Licensing Administrator, Chief Executive's Services
Greenfield House, Tullibody Road, Alloa, FK10 2AD
Tel: 01259 452093 / 450000 Fax: 01259 452230
Email:

Or use the on-line contact form.