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Contact Us

Our new Customer Contact Centre was launched in March 2004, providing you with a single point of contact for accessing council services over the phone. For full details of the services offered by the centre please see the Customer Contact Centre page.

Contacting Clackmannanshire Council

For general enquiries please contact:

Clackmannanshire Council
Greenfield
Alloa
Clackmannanshire
FK10 2AD
Tel: 01259 450000   Fax: 01259 452230
Email: contactcentre@clacks.gov.uk

To contact an individual service please see that service’s pages on this site. They can be found by searching, browsing the A to Z or from the Council & Democracy section pages.

Contacting the Council in person

Clackmannanshire Council wants to make its services as easily accessible to you as possible. That means having offices in local communities, rather than relying on people travelling into the Council's Alloa headquarters.

We have a number of local offices called Community Access Points (CAPs) where you can use many of our services.

Comments and complaints can be reported at any office.

You can also contact all of the Council's services through its two main offices in Alloa. They are:

  • Greenfield, Alloa. FK10 2AD
    Open Monday to Friday - 9.00am to 5.00pm (9.00am to 4.30pm for cash payments)
    Tel: 01259 450000
  • Lime Tree House, Castle Street, Alloa. FK10 1EX
    Open Monday to Friday - 9.00am to 5.00pm
    Tel: 01259 452351

Councillor enquiries

To contact an individual Councillor, or for general enquiries about Councillors please see the Wards and Councillors pages for contact details.