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Residential Care Home

Recent media coverage suggesting that Wellgreen Care Home would be closing down raised many concerns amongst staff at Wellgreen as well as families of residents. Stirling Council's Social Care service has produced a Q&A which we hope will answer some of your questions.

Elderly IconFind out about a Care Home for an Elderly Relative

Run by Clackmannanshire Council, Menstrie House is Clackmannanshire Council's only dedicated, purpose-built residential establishment for older people in Clackmannanshire.

The building lies at the foot of the Ochil Hills in the village of Menstrie which is sited on the main St Andrews - Stirling Road (A91).

The service provides physical, social and emotional care to frail, older people and older people with dementia.

Use the links below to view information relating to services at Menstrie House:

Quality of Care

Menstrie House is credited with ISO 9001:2008 standard for quality of care, with the health care mark awarded for exceptional high standards. The home in inspected twice yearly to ensure the standard is maintained.

Menstrie House is a registered care home and as such complies with all the regulations of the National Care Standards. The home is regularly inspected and the Care Inspectorate (SCSWIS) Inspection Reportsare available within Menstrie House and from this page.

Policy Statement

The central aim of the service to older people in Clackmannanshire is to provide high quality care in a residential setting offering support which is appropriate to individual need and the opportunity to realise individual potential.

  • Service users are supported in making informed choices about the services they wish to receive;
  • Service users are encouraged to lead an independent life in an environment where a person centred support plan is provided, suited to individual need;
  • There are methods of participation and consultation to ensure views are sought, listened to and responded to within the care environment;
  • Anti-discriminatory practice is central to the provision of care received within services to older people;
  • Comments from service users and carers are valued and contribute to the quality of service delivered;
  • There is access to a formal complaints procedure;
  • Service users are supported according to individual need, from the admission process, during their journey through the service to moving on.

Facilities

  • Menstrie House consists of 41 single bedrooms with en-suite facilities spread over 5 units for 7 to 10 people;
  • All bedrooms are fully furnished, but this can be removed to make room for service users' own items if required;
  • Each lounge has its own dining and kitchen facilities with supplies for service users and their families to make tea, coffee and snacks;
  • A number of lounge areas with televisions, libraries and a piano;
  • Pager system linked to phones carried by staff with direct voice contact to service users' rooms;
  • Adapted bathrooms and toilets with a range of equipment for those with mobility problems.

Services provided

  • 24-hour personal care service
  • Individual support with personal care
  • Service user forum
  • Laundry service
  • Light exercise
    • OTAGO/Chi Gong
    • Carpet bowls
  • Physical exercise
    • OTAGO exercise programme
    • Exercise bikes
  • Social outings
  • Arts and crafts
    • Card craft
    • Painting
  • Living skills/baking
    • Adapted kitchen
    • Support from staff to learn kitchen skills with adapted aids
  • Gardening
    • Gardens which service users are encouraged to help maintain and can be enjoyed by service users and their families
  • Other services can be arranged such as
    • dry-cleaning
    • visiting hairdresser or barber
    • staff assisting residents with shopping

The activities on offer vary according to what individuals want to do. Flexible support can be arranged where possible according to individual needs.

Whenever possible the service strives to help service users access community based activities and opportunities.

Staff work closely with the Area Rehab Team, Physiotherapists, Speech and Language Therapists, Dieticians, District Nurses etc.

Meals

Traditional homemade food is prepared in the home kitchen and menus are devised in consultation with service users. Dietary needs and preferences are discussed and catered for.

While meals are usually served at set times throughout the day, this is flexible to meet individual requests or requirements.

Light snacks can also be prepared in the fully stocked kitchens situated in each lounge area.

Tea and coffee are available throughout the day for service users, families and visitors.

Prospective Service Users

All persons who become service users of Menstrie House are firstly assessed by a member of the Social Services Community Care Assessment Team.

A short video about Menstrie House posted on You Tubeis available to view via this page.

If you would like an informal discussion please contact Menstrie House using the details below and we will be happy to advise.

Complaints

For more information, please see our Social Services Complaints Procedure web page.

Related Publications & Documents

Contact information

Team Leader, Adult Care
Menstrie House, Main Street West, Menstrie, FK11 7BT
Tel: 01259 762482 / 450000 Fax: 01259 763216
Email: